Category Archives: FTC

Living Vicariously – and Dangerously – Under the TCPA

Posted on March 4, 2014 by William I. Rothbard

The legal landscape of the Telephone Consumer Protection Act (TCPA), both before and after the Federal Communications Commission (FCC) required telemarketers last October to begin obtaining the “prior express writtenconsent” of consumers to solicit them, is so densely packed that it … Continue reading →

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FTC Gives Itself High Marks for 2013; Begins 2014 With a Bang

Posted on January 14, 2014 by William I. Rothbard

The Federal Trade Commission (FTC) has looked back on its accomplishments in 2013 and pronounced itself pleased. And it has ushered in 2014 – its centennial year – with a bang, announcing a new round of weight-loss claim initiatives that … Continue reading →

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The Perils of Undisclosed Call Recording in California

Posted on December 4, 2013 by William I. Rothbard

In line with the law in most states and best practice in the industry, most direct response merchants and their call centers presumably disclose the recording of customer calls. Those that don’t can face stiff penalties, both criminal and civil. … Continue reading →

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